Gear Up for Your Next Adventure

1. Terms of Use

By accessing and using the Expedition Roads website and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Product Information

Expedition Roads strives to ensure that all product information, specifications, and pricing are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies, errors, or omissions and to change or update information at any time without prior notice.

3. Equipment Use and Safety

All expedition equipment sold by Expedition Roads is intended for use by experienced outdoor enthusiasts and professionals. Proper training and safety protocols are essential. Users assume all risks associated with equipment use in extreme environments.

4. Warranty and Returns

Products are covered by manufacturer warranties. Returns accepted within 30 days in original condition. Custom equipment may have different return policies. Equipment used in expeditions may have limited return eligibility.

5. Limitation of Liability

Expedition Roads shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from the use of, or inability to use, our products or services, regardless of the legal theory under which such damages are sought.

6. Governing Law

These terms shall be governed and construed in accordance with the laws of Oregon, United States, without regard to its conflict of law provisions.

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, request expedition consultation, or contact us for support.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and expedition planning.

Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Your Rights

You have the right to access, update, or delete your personal information. You may also request that we restrict processing of your personal information or object to processing where we rely on legitimate interests.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Last Updated: December 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving site functionality.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular.

Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your expedition preferences and gear selections.

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site.

Cookie Consent

By using our website, you consent to our use of cookies in accordance with this Cookie Policy. You can withdraw your consent at any time by adjusting your browser settings.

Last Updated: December 2024

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

Right of Access: You have the right to request copies of your personal data from us.

Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: You have given clear consent for us to process your personal data for expedition consultation and marketing purposes.
• Contract: Processing is necessary for the performance of a contract to which you are party.
• Legitimate Interests: Processing is necessary for our legitimate interests in providing expedition gear and services.

Data Protection Officer

For any GDPR-related inquiries, please contact our Data Protection Officer at [email protected].

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.

Last Updated: December 2024

Digital Millennium Copyright Act Policy

Expedition Roads respects the intellectual property rights of others and expects our users to do the same. We will respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and where it is located on the website
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner

Designated DMCA Agent

Please send DMCA notices to:

DMCA Agent
Expedition Roads LLC
2847 NW Adventure Trail
Portland, OR 97210
Email: [email protected]

Counter-Notification

If you believe that your content was removed or access was disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

Repeat Infringers

We will terminate the accounts of users who are determined to be repeat infringers.

Last Updated: December 2024